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BINDING TERMS AND CONDITIONS
OF SALE
The following are the terms and
conditions ("Terms and Conditions") for the sale of products
("Products") by ELBY Designs ("ELBY") to ELBY's customers
("Customers").
1. ACCEPTANCE AND
CANCELLATION OF ORDERS
All orders are subject to acceptance
in writing by ELBY or a duly authorized agent of ELBY. Any written
acknowledgement of receipt of an order shall not, in and of itself,
constitute such acceptance.
Orders accepted by ELBY may be
cancelled by Customer upon written consent of ELBY provided such
order is not "NC/NR" or "Non-Cancelable/Non-Returnable",
"Non-Standard Products" or governed by a Purchase Agreement
Letter.
Non-Standard Products are defined as
Products that are special orders, custom orders, orders for
non-standard products, products not customarily in stock or orders
for value-added products.
Non-standard products are
non-cancelable and non-refundable. In the event of cancellation or
other withdrawal of an order for any reason, and without limiting
any other remedy which ELBY may have as a result of such
cancellation or other withdrawal, reasonable cancellation or
restocking charges shall include all expenses incurred and
commitments made by ELBY, and shall be paid by Customer to
ELBY.
Customer requests to reschedule are
subject to acceptance by ELBY in its sole discretion. Orders may
not be canceled or rescheduled after the order has been submitted
by ELBY to the shipment carrier.
ELBY reserves the right to allocate
sales and limit quantities of selected Products among its customers
in its sole discretion. Product specifications and availability are
subject to change without prior notice.
1a. Returns
Returns are normally accepted when
completed within 30 days of the ship date.
If ELBY agrees to accept a return,
return freight charges must be prepaid by customer.
ELBY will not accept COD shipments.
All items must be in the original packaging and in resalable
condition.
Contact ELBY for a Return Materials
Authorization Number and addressing instructions prior to returning
product.
Any ESD sensitive product returned
that has not been handled properly will not be eligible for
credit.
The foregoing statements concerning
Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS.
(See the NON-CANCELABLE/NON-RETURNABLE PRODUCTS section in these
terms.)
A fee equivalent to 10% of the
purchase value will be applied to unless otherwise stated by
ELBY.
1b. Counterfeit Product Prevention
Clause
Only products originally shipped
from ELBY or from a supplier at ELBY's direction (drop-ship) will
be returned to ELBY.
All others will be promptly
quarantined and disposed of or returned to the customer.
By a Customer returning products to
ELBY, the Customer certifies that the products were purchased from
ELBY and there has been no substitution in whole or part of same
product from another supplier, distributor or other such source of
the product.
The return should be in the original
packaging (manufacturer or ELBY), in unused condition (except
defective).
ESD sensitive products should not be
opened except under controlled conditions.
2.
PRICES
Orders are billed at the prices in
effect at the time of placement of order.
Prices will be as specified by ELBY
and will be applicable for the period specified in ELBY's
quote.
If no period is specified, quoted
prices will be applicable for thirty (30) days.
The catalogue reflects the latest
pricing information available at the time of printing.
Prices shown in the catalogue are
subject to change without notice.
Prices are subject to increase in
the event of an increase in ELBY's costs or other circumstances
beyond ELBY's reasonable control.
If Customer does not purchase the
quantity upon which quantity prices are based, Customer will pay
the non-discounted price for the quantity actually purchased and/or
a cancellation or restocking fee.
Prices are exclusive of taxes,
impositions and other charges, including sales, use, excise,
value-added and similar taxes or charges imposed by any government
authority, international shipping charges, forwarding agent's and
broker's fees, bank fees, consular fees, and document
fees.
3. TERMS OF
PAYMENT
All payments must be made in the
AUSTRALIAN Dollars.
Prepaid Wire Transfer/EFT/Proforma:
Customers can wire the funds to our bank.
After your order is placed we will
e-mail a Proforma invoice which includes our bank information, the
merchandise total and shipping charges.
We will reserve stock for your order
for 72 hours on orders awaiting funds.
Orders will be canceled after 20
business days if funds have not been received. Customer is
responsible for duties and taxes.
For All
Orders
Customer agrees to pay the entire
net amount of each invoice from ELBY pursuant to the terms of each
such invoice, without offset or deduction.
Orders are subject to credit
approval by ELBY, which may in its sole discretion at any time
change the terms of Customer's credit, require payment in cash,
bank wire transfer/EFT or by official bank check, and/or require
payment of any or all amounts due or to become due for Customer's
order before shipment of any or all of the Products.
If ELBY reasonably believes that the
Customer's ability to make payments may be impaired or if Customer
fails to pay any invoice when due, ELBY may suspend delivery of any
order or any remaining balance thereof, until such payment is made
or cancel any order or any remaining balance thereof.
Customer will remain liable to pay
for any Products already shipped and all Non-Standard Products
ordered by Customer.
Customer agrees to submit such
financial information as ELBY may reasonably require for
determination of credit terms and/or continuation of credit
terms.
Cheques are accepted subject to
collection and the date of collection will be deemed the date of
payment. Any cheque received from Customer may be applied by ELBY
against any obligation owing by Customer to ELBY under this or any
other contract, regardless of any statement appearing on or
referring to such cheque, without discharging Customer's liability
for any additional amounts owing by Customer to ELBY.
The acceptance by ELBY of such
cheque will not constitute a waiver of ELBY's right to pursue the
collection of any remaining balance.
Invoices not paid when due will bear
interest to date of payment at the annual rate of eighteen (18%)
percent or such lower rate as may be the maximum permitted by
law.
If Customer fails to make payment
when due, ELBY may pursue any legal or equitable remedies, in which
event ELBY will be entitled to reimbursement of costs for
collection and reasonable attorneys' fees.
There is a $25 (AUD) service charge
on all returned cheques.
4. SALES
TAX
AU Shipments
As required by law ELBY will collect
Goods and Services Tax (GST) that apply to a Customer's shipment.
These taxes are in addition to the purchase price of the Products
subject to an order. Customer will remit the correct tax unless
Customer is tax exempt and ELBY has a valid signed tax exemption
certificate on file.
NEW ZEALAND Shipments
As required by New Zealand law, ELBY
will collect Goods and Services Tax (GST) that apply to a
Customer's shipment. These taxes are in addition to the purchase
price of the Products subject to an order. Customer will remit the
correct tax unless Customer is tax exempt and ELBY has a valid
signed tax exemption certificate on file.
INTERNATIONAL Shipments
All applicable VAT, PST, HST, and/or
GST charges along with brokerage fees will be the responsibility of
the Customer and due at the time of delivery.
5. DELIVERY AND
TITLE
All shipments by ELBY are F.O.B.
point of shipment from ELBY's facility and the amount of all
transportation charges will be paid to ELBY by the Customer in
addition to the purchase price of the Products.
Subject to ELBY's right of stoppage
in transit, delivery of the Products to the carrier will constitute
delivery to Customer and title and risk of loss will pass to
Customer. ELBY will make reasonable efforts to initiate shipment
and schedule delivery as close as possible to Customer's requested
delivery date(s).
Customer acknowledges that delivery
dates provided by ELBY are estimates only and that ELBY will not be
liable for failure to deliver on such dates. Selection of the
carrier and delivery route will be made by ELBY unless specifically
designated by Customer.
ELBY reserves the right to make
deliveries in installments.
Delay in delivery of one installment
will not entitle Customer to cancel any other
installment(s).
Delivery of any installment of
Products within thirty (30) days after the date requested will
constitute a timely delivery.
Delivery of a quantity that varies
from the quantity specified shall not relieve Customer of the
obligation to accept delivery and pay for the Products
delivered.
6. ELBY'S LIMITED
WARRANTY
ELBY agrees to transfer to Customer
whatever transferable warranties ELBY receives from the
manufacturer of Products sold to Customer. ELBY makes no other
warranty, express or implied, with respect to the
Products.
IN PARTICULAR, ELBY MAKES NO
WARRANTY RESPECTING THE MERCHANTABILITY OF THE PRODUCTS OR THEIR
SUITABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE OR
RESPECTING INFRINGEMENT.
ELBY's liability arising out of any
sale of products to Customer is expressly limited to
either
- Refund of the purchase price paid by Customer for such
Products (without interest), or
- Repair and/or replacement of such Products, at ELBY's
election, with such remedies exclusive and in lieu of all
others.
Customer must notify ELBY within 90 days from date of
shipment of any defective product.
This warranty is in lieu of any and
all other warranties, whether oral, written, expressed, implied or
statutory. Implied warranties of fitness for a particular purpose
and merchantability are specifically excluded and shall not
apply.
Customer's obligations and ELBY's
remedies with respect to defective or nonconforming products, are
solely and exclusively as stated herein.
Furthermore, no warranty will apply
if the Product has been subject to misuse, static discharge,
neglect, accident, modification, or has been soldered or altered in
any way.
7. ELBY CORPORATE RoHS
COMPLIANCE AND LEAD-FREE POLICY
It is the policy of ELBY to identify
and offer products to the Customer as RoHS Compliant or Lead Free,
only after specific requirements have been met.
ELBY performs no testing of product
and relies solely on the manufacturer of the product for
identification of RoHS Compliance and for absence of
lead.
Furthermore, ELBY makes no warranty,
certification or declaration of compliance concerning said
Products.
Product is advertised or offered as
RoHS Complaint or Lead-Free only after sufficient evidence is
received from the component manufacturer; and any inventory, either
in a bin or on order, has been determined to be RoHS compliant
and/or Lead Free.
Any relevant evidence will be filed
and maintained for at least four years from the date of receipt.
ELBY defines the term "RoHS" as supplier declared compliance to all
restricted hazardous substance regulations under the ELV, WEEE or
RoHS EU directives, regulations or laws.
ELBY defines the term "Lead Free" as
pertaining to any product that has been declared by a Supplier to
be "Lead Free".
All statements by ELBY of RoHS
compliance are based on producer documentation.
7a. ELBY CORPORATE WEEE POLICY
ELBY is not registered as a
"producer" in the European Union, and does not provide a WEEE
recycling program within the EU.
A very small number of products that
ELBY sells are subject to the European Union Directive 2002/96/EC
known as WEEE.
Therefore, it is the policy of ELBY
to not export or place on the market, EEE classified products (as
defined by EU Directive 2002/96/EC) to Customers within the
European Union member countries.
7b. PRODUCT COUNTRY OF ORIGIN
ELBY maintains Country of Origin
information on all products in its inventory.
This information is based on
manufacturer-provided information according to AU Customs
Regulations.
Our manufacturers do not provide
ELBY with the country of origin of each raw material or
subcomponent that is incorporated into the Manufacturer's final
product.
8. LIMITATION OF
LIABILITIES
IN NO EVENT SHALL ELBY BE LIABLE FOR
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
including, but not limited to, damages resulting from loss of
profit or revenue, recall costs, claims for service interruptions
or failure to supply downtime, testing, installation or removal
costs, costs of substitute products, property damage, personal
injury, death or legal expenses.
Customer's recovery from ELBY for
any claim shall not exceed the purchase price paid by Customer for
the goods, irrespective of the nature of the claim, whether in
warrant, contract or otherwise.
CUSTOMER SHALL INDEMNIFY, DEFEND AND
HOLD ELBY HARMLESS FROM ANY CLAIMS BROUGHT BY ANY PARTY REGARDING
PRODUCTS SUPPLIED BY ELBY AND INCORPORATED INTO THE CUSTOMER'S
PRODUCT.
9. PRODUCT SAFETY NOTICE AND
RESTRICTIONS
Products are intended for commercial
use only. Products are traceable to the OEM manufacturer and
Lot/Date Code where available and when requested at the time of
customer order.
ELBY does not determine the
specifications or conduct any performance or safety testing of any
products that it sells. Specification sheets provided to Customers
are produced by the manufacturer or transcribed from information
provided by the manufacturer.
ELBY is not a Qualified
Manufacturers List (QML) supplier or a supplier of Qualified
Product Listing (QPL) components. Customer agrees that all
purchases are for commercial or other applications that do not
require QPL components. Any reference to military specifications in
our catalog or on our website is for reference only and does not
modify these terms and conditions.
ELBY does not participate in any
product safety engineering, product safety review or product safety
testing.
ELBY cannot provide any safety
testing, safety evaluation or safety engineering
services.
Products sold by ELBY are not
designed, intended or authorized for use in life support, life
sustaining, human implantable, nuclear facilities, flight control
systems, or other applications in which the failure of such
Products could result in personal injury, loss of life or
catastrophic property damage.
This includes, but is not limited
to, Class III medical devices as defined by the US Food and Drug
Administration (FDA) and Federal Aviation Administration (FAA) or
other airworthiness applications.
If Customer uses or sells the
Products for use in any such applications:
- Customer acknowledges that such use or sale is at
Customer's sole risk;
- Customer agrees that ELBY and the manufacturer of the
Products are not liable, in whole or in part, for any claim or
damage arising from such use; and
- CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD ELBY AND
THE MANUFACTURER OF THE PRODUCTS HARMLESS FROM AND AGAINST ANY AND
ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES AND LIABILITIES
ARISING OUT OF OR IN CONNECTION WITH SUCH USE OR SALE.
10. STATEMENTS AND
ADVICE
If statements or advice, technical
or otherwise, are offered or given to Customer, such statements or
advice will be deemed to be given as an accommodation to Customer
and without charge.
ELBY shall have no responsibility or
liability for the content or use of such statements or
advice.
ELBY Technical support is provided
by telephone and, therefore, extremely limited in scope which
prevents us from the direct participation in the design of any
customer products.
We do not conduct product
suitability studies or engineering reviews of products that we
sell, nor for the final product that a Customer
produces.
11.
NON-CANCELLABLE/NON-RETURNABLE PRODUCTS
From time to time, Seller will
notify Buyer of a product that is "NC/NR",
(Non-Cancellable/Non-Returnable) upon determining that an order
requires such conditions of sale.
Buyer understands that "NC/NR"
products are obtained by ELBY from the manufacturer specifically
for the buyer.
Irrespective of circumstances, the
buyer agrees that "NC/NR" products may not be cancelled, returned
or rescheduled by the buyer without the agreement of both ELBY's
supplier and the written consent of ELBY Electronics.
Any Mil-Spec product purchased from
ELBY is Non-Cancellable/Non-Returnable. Products labeled as
moisture sensitive are NC/NR if the packaging has been
opened.
All products purchased by Customers
classified by ELBY as Electronic Component Distributors or Brokers
shall be deemed Non-Cancellable/Non-Returnable.
12.
INTELLECTUAL PROPERTY
If an order includes software or
other intellectual property, such software or other intellectual
property is provided by ELBY to Customer subject to the copyright
and user license, the terms and conditions of which are set forth
in the license agreement accompanying such software or other
intellectual property.
Nothing herein shall be construed to
grant any rights or license to use any software or other
intellectual property in any manner or for any purpose not
expressly permitted by such license agreement.
Unopened software may be returned
for credit.
Opened software may not be returned
unless defective.
13. FORCE
MAJEURE
ELBY will not be liable for delays
in delivery or for failure to perform its obligations due to causes
beyond its reasonable control including, but not limited to,
product allocations, material shortages, labor disputes,
transportation delays, unforeseen circumstances, acts of God, acts
or omissions of other parties, acts or omissions of civil or
military authorities, Government priorities, fires, strikes,
floods, severe weather conditions, computer interruptions,
terrorism, epidemics, quarantine restrictions, riots or
war.
ELBY's time for delivery or
performance will be extended by the period of such delay or ELBY
may, at its option, cancel any order or remaining part thereof,
without liability by giving notice to Customer.
14. EXPORT
CONTROL
ELBY is committed to compliance with
all AU Export Regulations and Laws. Customer acknowledges its
responsibility to obtain any license to export, re-export or import
as may be required.
- Export Classification Disclaimer
Any use made of ELBY classifications, whether it be ECCNs or any
variation of Harmonized Tariff codes, is without recourse to ELBY
and at the user’s risk. Export classifications are subject to
change. If you export or re-export, your company, as the exporter
of record, is responsible for determining the correct
classification of any item at the time of export. Any export
classification by ELBY is for ELBY’s internal use only and shall
not be construed as a representation or warranty regarding the
proper export classification nor relied upon to make licensing
determinations.
15.
GENERAL
The Terms and Conditions may not be
modified or cancelled without ELBY's written agreement.
Accordingly, goods furnished and services rendered by ELBY are sold
only on the terms and conditions stated herein.
The sale of Products hereunder will
be governed by the Terms and Conditions, notwithstanding contrary
or additional terms and conditions in any order purchase order,
planning schedule, acknowledgment, confirmation or any other form
or document issued by either party affecting the purchase and/or
sale of Products.
Notwithstanding any terms and
conditions on Customer's order, the information and conditions on
the Credit Application are controlling over Customer and
ELBY.
Any conflicting statements or terms
listed on the Customer purchase orders, invoices, confirmations or
other Customer generated documents ("Customer Documents"), whether
heretofore or hereafter submitted, are negated by submission of the
Credit Application and the issuance of credit by ELBY, and all
different or additional terms and conditions contained in any
Customer Documents are hereby objected to by ELBY.
ELBY's performance of any contract
is expressly made conditional on Customer's agreement to ELBY's
Terms and Conditions of Sale, unless otherwise specifically agreed
upon in writing by ELBY.
In the absence of such agreement,
commencement of performance and/or delivery shall be for Customer's
convenience only and shall not be deemed or construed to be
acceptance of Customer's terms and conditions or any of
them.
If a contract is not earlier formed
by mutual agreement in writing, acceptance by Customer of any goods
or services shall be deemed acceptance by Customer of the terms and
conditions stated herein.
No rights, duties, agreements or
obligations hereunder, may be assigned or transferred by operation
of law, merger or otherwise, without the prior written consent of
ELBY.
The obligations, rights, terms and
conditions hereof will be binding on the parties hereto and their
respective successors and assigns.
The waiver or breach of any term,
condition or covenant hereof, or default under any provision
hereof, will not be deemed to constitute a waiver of any other
term, condition, or covenant contained herein, or of any subsequent
breach or default of any kind or nature.
Any provision hereof which is
prohibited or unenforceable in any jurisdiction shall, as to such
jurisdiction, be ineffective to the extent of such prohibition or
unenforceability without invalidating the remaining provisions
hereof in that jurisdiction, or affecting the validity or
enforceability of such provision in any other
jurisdiction.
The Terms and Conditions will be
governed by and construed in accordance with the laws of the state
of Tasmania and the applicable laws of Australia.
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